Lifecycle Alert (TL;TR)
Critical Update: Crystal Reports is returning temporarily to bridge the gap for upgrades, but its final removal date is now officially set.
- 🔴 Reinstatement: Crystal will return in IFS Cloud 25R2 via a Service Update (SU).
- 🔴 Last Call: It remains available in 26R1 to facilitate upgrades from 25R1.
- 🔴 Hard Exit: Full removal occurs in 26R2; no support exists beyond 26R1.
- 🔴 Action: Transition to IFS Cloud Native Reporting (Operational Reporting) is mandatory.
Crystal Reports in IFS Cloud: The Final Roadmap
For many years, Crystal Reports served as a cornerstone for complex layouts and external document generation within the IFS ecosystem. As businesses move toward IFS Cloud, the strategy has shifted toward a more integrated, web-native reporting architecture.
IFS has recently confirmed the revised lifecycle for Crystal Reports integration. This update is vital for customers planning their upgrade path beyond 25R1, as it provides a temporary "grace period" before the technology is retired permanently.
Confirmed Release Schedule
| IFS Cloud Release | Status of Crystal Reports |
|---|---|
| 25R2 (Service Update) | Reinstated. Crystal Reports returns via a Service Update to support current business logic. |
| 26R1 | Available. Allows customers to upgrade and maintain reporting continuity during the transition. |
| 26R2 | Fully Removed. Not available in this or any future releases. |
Planning Your Migration
The reinstatement in 25R2 and 26R1 is not an invitation to stay on Crystal Reports long-term. It is a strategic window provided by IFS to allow organizations to migrate their reporting logic to IFS Cloud Native Reporting.
Once support for 26R1 concludes, the Crystal Reports integration will officially become "End of Life." To avoid operational disruptions, companies must begin re-mapping their document layouts today.
Read our previous technical guide on Crystal Reports Integration.
Frequently Asked Questions
Q: Can I keep my Crystal Reports after 26R2?
A: No. Starting with 26R2, the integration will be entirely removed from the IFS Cloud codebase. Reports will no longer be accessible or executable within the system.
Q: Why is IFS reinstating it in 25R2?
A: To provide a bridge for customers who need more time to upgrade beyond 25R1 without losing their critical operational reporting during the process.
Q: What should I use instead of Crystal Reports?
A: The recommended path is IFS Cloud's native Operational Reporting (Report Designer) and web-based lobbies for data visualization.